For Garden Reward customers: 30 days to return product for a full refund.
For non-Garden Reward customers: 7 days to return product for a full refund.
- Original sales receipt must be presented for all returns.
- All merchandise must be returned in original packaging or container, and must be returned within 14-days from the original purchase date, or 30-days from original purchase date if purchased using a valid Garden Rewards membership at the time of purchase.
- For all Garden Rewards returns, original purchases must have been made with a valid Garden Rewards membership, stated on original purchase receipt, to qualify for a 30-day return policy.
- Any Garden Rewards points earned by original purchase will be deducted from membership account as the result of a return.
- Clearance items, special/custom orders, furniture, and seasonal giftware are non-refundable and cannot be returned.
- All sales of services are non-refundable; including, but not limited to, delivery, setup, or planting services.
- A 30% restocking fee will be assessed on returns of: large fountains or statuary, pallets of natural stone products, and pallets of in-stock pavers or wall stone.
- Green View reserves the right to deny any return of product if the product is not deemed to be in a resellable condition.
- Cash refunds are given up to $20. If over $20, in-store credit will be issued or a check will be mailed within 14 days. Debit cards are considered a cash sale. Returns for items paid by credit card will be credited to the original card only.